espa-image



espa-image

Privacy Policy

P R I V A C Y     P O L I C Y

 

The protection of the personal data of our clients, business partners and suppliers, every person contacting and visiting our premises, potential employees and associates is of paramount importance to Ialonet. We are therefore committed to complying with our obligations under the principles set forth in the data protection legislation applicable in Greece, including (EU) Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”).


Ialonet is a company active in the construction industry, especially in the design, manufacture, marketing of aluminum-glass systems and related components, with an official branch office in Albania.

In this section we summarize the key points you need to know about how we protect your personal data.

Ialonet is the controller and is responsible for your personal data. In case you have any questions, including any requests to exercise any of your legal rights, please contact us using the details set out below.

Address: 84, Kriezi str., 193 00 Aspropyrgos, Attica, Greece

Phone: +30 210 40 82 642

Fax: +30 210 40 82 643

E-mail: info@ialonet.gr

The Company will examine and respond to your requests in this respect within one month of receipt. Exceptionally, this deadline may be extended by a further two months, if further time is required and the request is particularly complex.

Which of your personal data we collect.

We collect personal data including: Identity Data (name, title), Contact Data (address, email, telephone), Financial and Payment Data (VAT number, bank account, payment card), Technical Data (internet protocol address, browser type).

This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

We do not collect any special categories of personal data about you (gender, race or ethnicity, religious or philosophical beliefs, sexual orientation), nor do we collect any information about criminal convictions and offences.

Your Rights

You have rights over your personal data which include the right to request, access, correction, erasure, restriction of processing, and transfer your personal data. You also have the right to object to the processing of your personal data and to withdraw consent to processing in case you have provided such consent.

How we collect your data

We collect personal data through direct interactions (corresponding with us in person or by post, phone, email, website contact form, blog, or otherwise).

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

How we use your data

We only use your personal data for lawful purposes such as providing our services to you, performing a contract with you, for our legitimate interests (or those of a third party) where your interests and fundamental rights do not override those interests, or where we need to comply with a legal or regulatory obligation.

Use of information

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports. We may use your personal details to contact you with updates about our website and services, along with informational content on our work, that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us. In any event, you can ask us to stop sending you messages by contacting us at any time using the email address above.

Data processing and storage

The personal information we collect is stored and processed in Greece, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users. We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. However, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security. If you request that your personal information is deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within 20 working days.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

Social media buttons

For the implementation of social media buttons, including those of Facebook, Twitter, Google+ and Pinterest, and their linkage to the respective social media and external websites, scripts from domains outside our control are used. You should be aware that these websites are likely to collect information about any of your online activities, including our website. If you click on any of these buttons, these websites will log that action and may use that information. You should read the respective policies of these websites to find out exactly how they use your information, but also to learn how that the use of that information can be prevented, or deleted.

Third-party access to information

We use third-party services for Analytics, tracking and Email marketing.

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose. We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.

We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

Limits of our policy

This privacy policy only covers IALONET’s own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. If you are a registered user on https://www.ialonet.com, we will notify you using the contact details saved in your account. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. 

Your rights and responsibilities

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request that this information is deleted. You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing. Feel free to contact us at info@ialonet.gr, if you have any concerns or questions about how we handle your data and personal information.

Transfers

We may need to transfer your personal data to third parties for lawful purposes above. If this involves a transfer out of the European Union or the European Economic Area, we will ensure that appropriate safeguards are in place.

We may transfer your personal data to third parties within the scope of the services we provide to you and by virtue of your instructions (e.g. suppliers and external agents that we may engage to process your instructions), third parties such as professional indemnity insurers, brokers, auditors or other professional advisors, and Public Authorities (e.g. Security and Public Order Services, Public Services and Authorities acting in a judicial process or by Public Prosecutor’s order, Tax Authorities) if this is required in order for us to fulfill any obligations under the law.

Security

We have clear procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The Company has taken appropriate security measures in an effort to prevent any accidental loss of your personal information, use or access to your personal data to unauthorized users. All the employees of the Company have received special training in the issues of personal data protection. Those who process your personal data for the legitimate purposes explained above are subject to a strict duty of confidentiality.

Supervising Authority – Complaints

Any complaints concerning the processing of your personal data may be lodged to the competent Authority, which is the Hellenic Data Protection Authority (HDPA), seated at Kifisias Ave. 1-3, 115 23 Athens, Greece, tel.: +302106475600, website: www.dpa.gr, email: contact@dpa.gr.

Updates

The Company updates this Policy from time to time, posting the updated version on its website. Users are urged to check this Policy regularly to ensure that they agree with the changes to its terms.

Last updated: 1 December 2023